Computer error message: Can’t connect to the proxy server. What should I do?

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This error may occur if your computer’s proxy server is incorrectly configured.

Here are the steps to correct this error:

💻 Windows

Open your computer’s network settings

Open Windows Settings and select Network & Internet.

In the settings window, click on Proxy in the left menu.

Enable "Automatically detect settings"
  • Under the Automatic proxy setup section, find the option labeled Automatically detect settings
  • Make sure this option is turned ON (the switch should be in the “On” position).
Disable manual proxy settings (if necessary)

If manual proxy settings are enabled (e.g., a proxy address or port is entered), disable the Use a proxy server option. This ensures your computer only uses automatic detection.

Restart your Internet connection
  • Disconnect your computer from the WiFi, then reconnect.
  • If needed, restart your computer to apply the changes.

If the issue persists, make sure that no VPN or firewall is blocking your connection…

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