Computer error message: The DNS server is not responding. What should I do?
This error can occur if your computer’s DNS server is incorrectly configured.
Here are the steps to correct this error:
💻 Windows (computer)
Open Windows settings and click on the ‘Update and security’ section.
Go to the ‘Windows Security’ section and click on ‘Virus and threat protection’.
On the next screen, all the active antivirus and firewall programs on your computer will be displayed. Deactivate them gradually. Once you’ve finished, try accessing the login portal again. The error should disappear if these security software were at the origin.
” How can I check my computer’s IP and DNS settings? “
💻 Macbook (computer)
Go to ‘System Preferences > Network > Firewall’.
Deactivate the firewall or anti-virus software that is active and relaunch the connection to the site that previously displayed the error.
” How can I check my computer’s IP and DNS settings? “
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